Privacy Policy – American Paints Ghana

Effective Date: 22/04/2025

At American Paints Ghana, your privacy matters to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our business through our website, mobile apps, in-store, or via platforms like WhatsApp.

What Information We Collect

We may collect the following types of personal data:

  • Full names

  • Email addresses

  • Phone numbers

  • Delivery addresses

  • Payment information

  • Uploaded images (e.g., for color matching requests)

How We Collect Your Data

Your data may be collected through:

  • Website forms (e.g., contact forms, order requests)
  • WhatsApp or other messaging services
  • In-store visits
  • Mobile applications
  • Cookies and tracking tools, including Google Analytics

Why We Collect Your Data

We use your personal data for the following purposes:

  • To process and fulfill orders

  • To arrange and confirm deliveries

  • To provide customer support and respond to inquiries

  • To send promotional offers (if consent is given)

  • To improve our services and user experience

Data Sharing

We only share your data when necessary with trusted third parties, including:

  • Delivery partners (to fulfill and deliver your orders)

  • Payment processors (for secure transactions)

  • Marketing platforms (to send offers or updates)

We never sell your data to any third party.

Cookies & Tracking

We use cookies and third-party tools like Google Analytics to understand user behavior and improve our website performance. You can adjust your cookie settings through your browser preferences.

Data Retention

We retain your data only as long as necessary to provide our services and meet legal or business requirements. Once your data is no longer needed, we securely delete or anonymize it.

Managing Your Data

If you have a registered account, you can view, edit, or delete your personal information by logging into your profile. For additional support or requests, contact us at:

📧 support@americanpaintsghana.com

Children’s Privacy

We do not sell to minors or knowingly collect data from anyone under the age of 18. If we discover that such data has been collected, we will delete it immediately.

Questions or Concerns?

We do not sell to minors or knowingly collect data from anyone under the age of 18. If we discover that such data has been collected, we will delete it immediately.